Terms of service

Terms of Service

This website is operated by Marina Sanz Ceramics. By accessing and using this online store, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, we recommend that you do not use this website.

Use of the Store

By making a purchase from this store, you represent that you are of legal age or have the authorization of a legal guardian to make the purchase.

We reserve the right to refuse or cancel any order if we detect fraudulent activity, errors in product information, or payment issues.

Products

All pieces are handmade and may vary slightly in shape, size, texture, or finish. These differences are a natural part of the process and are not considered defects.

We strive to display the colors and characteristics of the pieces as accurately as possible, although slight differences may occur depending on the screen used to view them.

Prices and Availability

Product prices are subject to change without notice. We reserve the right to modify or remove products at any time.

In the event of an error in the price or product information, we reserve the right to cancel the order and issue the corresponding refund.

Shipping

Orders are prepared and shipped within approximately 2 to 4 business days of purchase confirmation.

Delivery times may vary depending on the destination and the shipping carrier.

Damage During Shipping

If an order arrives damaged during shipping, the customer must contact us within 48 hours of receipt, attaching photographs of the package and the damaged item so that we can process the claim.

Intellectual Property

All content on this website, including text, photographs, images, and design, is the property of Marina Sanz Ceramics and may not be used, reproduced, or distributed without prior authorization.

Modifications

We reserve the right to modify these terms at any time. Modifications will take effect once published on the website.